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Privacy Policy

Scrum Rugby has been providing rugby training equipment and goods since 2010
Our privacy policy is designed to provide greater transparency into our privacy practices and principles while processing your personal information.
Effective Date: April 2020
This privacy policy describes the treatment of certain Personal Information provided by you or collected by us on our website i.e. https://www.scrumrugby.in where this privacy policy is posted.
By using our Services, you are hereby consenting to collection of your information by us. The information in some cases may include Personal Information and Sensitive Personal Information. You will be required to click on the box below, confirming your acceptance of this Privacy Policy. By accepting this Privacy Policy you are representing that you are eighteen (18) years of age or above.

1. Legal Basis for collecting information

We process certain Information because it is necessary for us to be able to provide and administer the Service and its features. We also process certain Information to comply with certain statutory requirements.

Such data is processed based on your consent. To the extent that processing is carried out on the basis of consent, it is for you to give such a consent and you may at any time, wholly or partly, withdraw your consent. If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.

Please note that certain Services requires us to access certain Information and if you refuse to provide us the consent, it may result in a suspension of your account.

2. Types of Information We Collect

We collect the following information as and when you access and use the Services as set out below:

• Information you provide when you sign up for our Services: Registration information you provide when you create an account, including your first name and surname, country of residence, gender, age, email address, username and password;

• Information you provide when you purchase or sell a product: Transaction information you provide when you request information or purchase a product, including your postal address, telephone number and payment information;

• Information you provide when you use our Services: Location information (either provided by a mobile device through which you utilize our Services or associated with your IP address) when you use our Services, usage, viewing and technical data, including your device identifier or IP address, when you use our Services on third-party sites or platforms or open emails we send. Information you provide in public forums while using our Services;

• Information you provide when you contact us for support: Information sent either one-to-one or within a limited group using our message, chat, post or similar functionality, where we are permitted by law to collect this information.

• Third party sign in information: Third party sign in information shared on our website such as Facebook, Linkedin & Instagram sign in information.

3. How and Why We Collect Your Information

• We collect information through technology, such as cookies and web beacons when you use our Services. The information we learn from customers helps us personalize and continually improve your experience of the Services as set out below:

- Complete a purchase or provide the services you have requested;

- Respond to your request for information and provide you with more effective and efficient customer service;

- Provide you with product updates and information about the subscriptions you have purchased from us;

- Provide you with service notifications via email and within the Services based on your notification selections;

- Contact you by email, postal mail, or phone regarding services, surveys, research studies, promotions, special events and other subjects that we think may be of interest to you;

- Help us better understand your interests and needs, and improve the Services;

- Synthesize and derive insights from your use of different products and services provided by us;

- Engage in analysis, research, and reports regarding use of our Services;

- Provide, manage, and improve the Services;

- Protect our Services and our users;

- Understand and resolve app crashes and other issues being reported.

- Send you transactional emails or to provide you with information, direct marketing, online and offline advertising and other materials regarding products, services and other offers, deals, new launches from time to time in connection with the Services or its parent, subsidiary and affiliated companies ("Platform Entities") and its joint ventures.

• We acquire information from other trusted sources to update or supplement the information you have provided to us or which are collected automatically.

• We also use this information to improve our platform, prevent or detect fraud or abuses of our Services, for market research purposes and enable third parties to carry out technical, logistical or other functions on our behalf.

• In addition to the above, we process your Personal Information to prevent, detect and investigate potential prohibited or illegal activities, including fraud, and to enforce our terms of use or for any other offer or marketing campaign as the case may be.

• We may combine your Personal Information, other information and information collected from tracking technologies and aggregate it with information collected from other users using our Services to attempt to provide You with a better experience on our website.

4. Sharing with Third-Party

We share non-personally identifiable information with Google Analytics to improve our website’s load time, conversion rate and to check browser type, language preference, referring site and time of visit.

• System Communication & Transactional Emails-We use G Suite as our transactional email provider. The emails we send from the Services uses Google’s security infrastructure and we share your name and email address with them to send out the emails.

Payment - We use PayU Money as our payment processor and pass on your Personal Information to them when you decide to upgrade your Services account so that this information can be used to prepare invoices. Your credit/debit card information is securely stored with them at the time of purchase and is used for recurring billing.

• We may enable access of your information to the Platform Entities, joint ventures, agents or third parties for the purposes of the services provided by them or for any other marketing related activity undertaken by or on behalf of the Platform Entities and/or its joint ventures. We will ensure on reasonable commercial efforts basis that the third parties and agents employed by us for the purposes of the Services are under an obligation to maintain confidentiality with respect to the Personal Information provided by you and to use it strictly for the purposes of the Services only.

5. Information that cannot be uploaded

While using the Services, You shall not host, display, upload, modify, publish, transmit, update or share any information on to the Services that:

• belongs to another person and to which you do not have any right to;

• is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

• harms minors in any way;

• infringes any patent, trademark, copyright or other proprietary rights;

• violates any law for the time being in force;

• deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

• impersonates another person;

• contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

• threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

6. Your Controls and Choices

You can control your choices regarding our collection, use and sharing of your information. In accordance with local law, your controls and choices may include:

• You may correct, update and delete your Scrum Rugby account;

• You may change your choices for subscriptions, newsletters, product emails and alerts;

• You may request access to the personal information we hold about you and that we shall amend or delete it and we shall request third parties with whom we have shared the information do the same. Once you place a request to delete the personal information, we shall take all reasonable steps taking into account available technology and the means available to us, including technical measures to erase the personal information.

Further, you may exercise your right to data portability, which means that you have the right to receive the Personal Information processed about you in a structured, commonly used and machine-readable i.e. HTML format. Please note that some of the rights above only may be exercised in certain situations, e.g. the right to data portability, which only applies when the processing is carried out on the basis of an agreement or a consent and if the processing is carried out by automated means. In case you have any questions regarding how we process your Personal Information, want to exercise any of your rights or want to know more about the rights, You may contact us as indicated below.

E-mail address: support@scrumrugby.in

Address: Mercantile House, 4th floor, 708 Magazine Street, Opp. Britannia Industries, Darukhana, Reay Road (E), Mumbai 400 010

If you do not want us to process your Personal Information for direct marketing, you can give written notice thereof to us. In each newsletter, you will also be informed that You can opt out of receiving further newsletters.

You are also entitled to lodge a complaint with a supervisory authority if you consider that your Personal Information has been processed in contradiction with applicable data protection legislation.

You may exercise your controls and choices, or request access to your personal information, by contacting support@scrumrugby.in, or following instructions provided in communications sent to you. Please be aware that, if you do not allow us to collect personal information from you, we may not be able to deliver certain products and services to you, and some of our services may not be able to take account of your interests and preferences. If you have questions regarding the specific personal information about you that we process or retain, please contact our grievance office mentioned in clause 12.

7. Children’s Privacy

Use of the Services is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. Our Services are not meant for minors and users below 18 (eighteen) years of age. We do not intentionally collect data from users who are below 18 (years) of age.

8. How long is the data kept?

We will keep Personal Information regarding you only as long as it is necessary, having regard to the purpose of the processing. This means that Personal Information collected and processed will be stored for as long as you have an account and deleted three (3) months after your subscription has ended unless you have given us your voluntary consent to continue to process such data.

9. Data security and integrity

The security, integrity and confidentiality of your Personal Information are extremely important to us. We have implemented technical, administrative and physical security measures that are designed to protect guest information from unauthorized access, disclosure, use and modification. From time to time, we review our security procedures to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

However, we may be required to share the aforesaid Personal Information with government authorities and agencies for the purposes of verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences. You agree and consent for us to disclose your information, if so required under the applicable law.

All interactions with our Services use the Transport Layer Security/Secure Sockets Layer (TLS/SSL) protocol. We use a third-party Payment Gateway to securely process credit/debit card transactions.

All data is encrypted via SSL/TLS when transmitted from our servers to your browser. The database backups are also encrypted. Except for your password, data isn’t encrypted while it’s live in our database (since it needs to be ready to send to you when you need it).

All data that we store in our log files or send to third party softwares that we use to analyze errors with the Software is anonymized and no personal identifiable information is sent to them.

10. Data Transfers, Storage and Processing Globally

We operate globally and may transfer your Personal Information and Sensitive Personal Information to third parties in locations around the world for the purposes described in this privacy policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. By accepting this Privacy Policy, you hereby explicitly provide your consent and grant us the right to transfer your Personal Information and Sensitive Personal Information to third parties.

Scrum Rugby may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. Should such a sale or transfer occur, we will ensure that the Personal Information you have provided through is stored and used by the transferee in a manner that is consistent with this Privacy Policy.

11. Links to Other Sites / Financial Data

We provide links to other websites for your convenience and information. These sites may have their own privacy policies in place, which we recommend you review if you visit any linked websites. We are not responsible for the content of linked sites or any use of the sites.

While transacting with other users of the website, you may provide your financial information including without limitation your bank account details, credit card account details or your details pertaining to any payment settlement or pre-paid instrument service provider. You understand, agree and acknowledge that Scrum Rugby never receives your financial and payment information from these service provider. Your Personal Information, Sensitive Personal Information and financial information will be dealt by these service providers in accordance with their respective privacy policies and other terms and conditions and Scrum Rugby shall not be liable, accountable or responsible for your Personal Information, Sensitive Personal Information and financial information which you provide to these service providers.

12. Changes to this Privacy Policy

From time to time, we may change this privacy policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We shall provide notice to you through the contact details provided to us by you. Please note that in the event you fail to accept our revised Privacy Policy within 7 working days of us intimating the revisions to the privacy policy, your access to the Services shall be suspended till such time you accept the revisions of the privacy policy.

13. Contact in case of grievances

Scrum Rugby is the data controller for the processing of your Personal Information handled by us. If you have any concerns about privacy or grievances regarding the Services, please contact us with a thorough description and we will try to resolve the issue for you.

Contact Information

Address: Mercantile House, 4th floor, 708 Magazine Street, Opp. Britannia Industries, Darukhana, Reay Road (E), Mumbai 400 010

Email: support@scrumrugby.in

14. Comments and Questions

If you have a comment or question about this privacy policy, please contact us at 9820106115 or support@scrumrugby.in Our Services may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our Services and to read the privacy policies of other sites that may collect your personal information.

15. Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.

  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

  • Security Cookies. We use Security Cookies for security purposes.

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