SHIPPING, DELIVERY & PAYMENTS

Shipping Policy

We ship all over India
Shipping is free for domestic orders to pin codes serviced by our registered logistics partners.
Heavy or fragile items that require special care during transportation may attract additional handling and shipping charges. This will be intimated in advance via email or phone prior to processing the order.
We also do International shipping. Kindly email us at support@scrumrugby.in to get a personalized quote.
Goods are packed either in wooden crates / corrugated cartons / foam padding as deemed appropriate for safety during transit and multiple handlings.
Our Logistics partner will confirm the tentative date and the time of delivery. A tracking number will be provided.

4-7 working days to dispatch products.
All orders are processed from our Mumbai warehouse or from our brand partners. Orders will be delivered to the shipping address mentioned at checkout.
Shipping timeline may vary based on order destination.
We deliver from Monday through Saturday.
Our Logistic Partner will deliver the goods to the shipping address provided. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.
Estimated delivery time is to be used as a guide only and commences from the date of dispatch.
Some items may be delivered beyond the published timelines due to unavoidable circumstances like heavy rains, floods, strikes etc.
Extra charges may be applicable for weekend or specific time deliveries.
We are unable to redirect orders once your order is placed.
In case of non availability of customers or their representatives at the shipping location on delivery, our delivery partner may attempt to deliver the package again before they return it to us. Cost of redelivery will have to borne by the customer.
Orders that have been processed and shipped can be tracked using the consignment/tracking number. Once your order is shipped, we will mail you your tracking number along with information about the shipping agency.
All orders require a signature upon receipt on Goods delivery note or Delivery Challan